We have a saying here at the radio station, "People Are Cool!". It's our code for "some people are morons." In a business like this, we get all sorts of ridiculous phone calls and emails. Since I answer the phones, I usually get the pleasure of fielding these annoyances. My biggest pet peeve is summer time..ok, not summer time per se, but the fact that kids are out of school and apparently they have nothing better to do than to call the radio station multiple times a day and request the same song...over and over. It's enough to make me wanna pull my hair out. I'm not sure why this is such an annoyance to me, but for some reason it absolutely drives me nuts. Another phone call that I hate to get is the one where the person at the other end of the line wants to know if their event has been postponed or not. Now usually, I get these phone calls when the weather is not cooperative, but sometimes, people just call for the hell of it...to see if their event is happening. Here's a hint..try calling your organization first because chances are, they have WAY more information than I do. For instance..here in Aberdeen, they have stock car races every Friday night during the summer time, weather permitting. There was some rain earlier this week that prompted the promoter to pull his advertising temporarily until he knew for sure the track was going to be ready. Friday came and we ran the commercials saying that there would be races that night. Sure as s*#^&, I got between 10-15 phone calls asking me if there were going to be races. I know it's easier to pick up the phone and call someone than it is to keep your attention span on the radio for 15-20 minutes, but gee whiz!! If these commercials were sporadically scheduled and didn't play very often, I could understand some one's impatience, but these ads are heavily, HEAVILY played on all six of our stations. It's exhausting. |
I know I should try to be more patient, but nothing is more frustrating than promoting the fact that we have those sorts of updates as soon as they become available, both on the air and on our website. Really, if you had an event that you had to be at, say for instance a sporting event for your child, wouldn't you try to call other parents, or perhaps look on the paperwork that you got when you signed your kid up for that sport and see if there is a contact number for inclement weather? I'm sure I'm overreacting, and probably suffering from a severe bout of PMS, but, come on people! I think I am more than ready for a vacation!
Great, now that I'm all riled up, blogger is pissing me off too!! What the heck happened to my font? I better stop while I'm ahead. I promise I will medicate myself over the next few hours and be better next time!
4 comments:
I hear ya! Come work for Disney for a few days and deal with the stupid/idiotic/moronic/numbskull/brainless Guests that Cast Members encounter day after day/hour after hour/minute after minute...I'm sure you'd be begging for your few phone calls a day! :-)
Hi, Shannon!
Cute title! We relly enjoyed Izzie's birthday party. I'll have to tune in to keep up on what's going on with my two little princesses - and you and Jim, too!
Mother Fish
I like the new colors. Very nice!
I like the new look!!
Kerrie Meyer...what were you doing awake at 12:50pm. Just wondering...
OH-I just call 911 if I have a question...hehe!
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